AI Call Assistant identifies important calls based on certain criteria. The assistant's behavior towards calls that are of importance is determined by the Important Topics setting.
If you select the “Don't behave differently for important calls.” option or do not change any settings here, calls will be managed according to the default behavior we set and important calls will be forwarded back to you.
If you select the “Tell them that you can't answer now, that you will get back to them as soon as possible and forward them to voicemail.” option, the assistant will tell them that you are unable to answer right now, that you will get back to them as soon as possible and forward the caller to voicemail.
If you select the “Forward to me immediately.” option, the assistant will transfer the call directly to you.