There are several reasons why you cannot make a call:
- Make sure you have a stable internet connection.
- The number you want to call must be a US number and start with the +1 code.
- When you make a call with a US number, the region check is performed. Therefore, the number you are calling must be within wUS territory.
- You may be out of call limits. You can check your remaining minutes with icon button next to your second number on home page.
- Your subscription may be expired and not renewed. Please check your subscription and payment method for this issue.
- The number you are calling should not be an emergency number.
- The number you are calling should not be a number that you have used for Getcontact account; therefore, you cannot call yourself on the same phone.
Also, you need a stable internet connection for incoming calls, the calling number must contain +1 country code and should be within US territory. We are not able to forward calls if these conditions are not met.