First, we recommend that you make sure your app is up to date. Deactivating and then reactivating the service will solve your problem. You can deactivate the Who Called Me service by following these steps: Other > Settings > Assistant Settings > Deactivate Assistant Service. After deactivating the service, proceed with the necessary steps to activate the service from the Who Called Me area on the home page. After the service is activated, your problem will be solved.
If you are having trouble deactivating the service, you can follow the instructions below to manually cancel the service:
Go to the call screen on your phone > dial your carrier's deactivation code > press the green call button.
The carrier-based deactivation codes are as follows;
Turkey:
- Türk Telekom ---> ##21#
- Turkcell ---> ##002#
- Vodafone ---> ##21#
- Other ---> ##002#
Russia:
- MTS ---> ##002#
- Tele2 ---> ##002#
- Megafon ---> ##002#
- Beeline ---> ##002#
- Yota ---> ##002#
- Volna Mobile ---> ##002#
- Motiv ---> ##002#
- Tinkoff ---> ##002#
- Letai ---> ##002#
- Win Mobile ---> ##002#
- MTT ---> ##002#
- Other ---> ##002#
USA:
- Verizon ---> *73
- T-Mobile US --->##002#
- AT&T ---> ##002#
- Sprint ---> ##002#
- U.S. Cellular --->*73
- C Spire ---> *73
- Inland Cellular ---> *73
- Cricket ---> *720
- Metro by T-Mobile ---> *73
- Straight Talk ---> *73
- Cellular One ---> *73
- Viaero Wireless --->##002#
- GCI Communications (Alaska DigiTel & ACS Wireless) ---> ##002#
- Other ---> ##002#