AI Call Assistant manages incoming calls and provides spam protection using artificial intelligence technology. The assistant works on the following calls:
- Unanswered calls,
- Calls that you reject,
- Calls received when airplane mode is enabled.
For the calls it answers, it asks the caller 2 questions:
- Who are you? May I ask your name?
- What is the reason for your call?
After receiving the answers to these questions, it evaluates the answers. If it thinks that it does not have enough information to manage the call according to its settings, it asks additional questions. Additional questions can be as follows:
- Could you tell me more about the reason for your call?
- Could you describe the reason for your call in more detail?
Based on the answers to the questions and the preferred settings, it will make an evaluation and make a decision.
You determine the behavior of the AI Call Assistant. You can choose the behavior of the assistant for spam callers, for calls that it considers important, etc. by selecting one of the given options. If you don't want to decide its behavior, if you don't make any choices, or if you choose the option not to act any differently, you can make use of the default settings, which consist of the rules we set. AI Call Assistant has a setting for working days and hours. With this setting, you can manage the assistant's behavior during and outside the days and hours you choose.
As calls are transferred to you, the answers are displayed on your screen to keep you informed. Your assistant's conversations with callers are shared as “Assistant Dialog” in the recent calls section on the app's home page.
Voicemail messages left for you on calls that your assistant has forwarded to voicemail can be accessed in the call logs labeled as “Assistant Dialog” in the Recent Calls area on the home page.