The Getcontact Video Call feature is available on IOS and Android devices. The Picture-in-Picture (PiP) feature is supported on iOS version 15 and above, and Android version 8.0 and above. Both the caller and the receiver must have the latest version of the Getcontact app installed. Both the caller and the receiver must have an active internet connection. Video calls use the phone's microphone and camera, so these components must be in working order.